Stay Privacy Policy

We respect your privacy and are committed to protecting your personal data while you enjoy everything Stay Casino has to offer. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit Stay Casino.com, register an account, or use our gaming services. By accessing our platform, you agree to the practices described below.

Information We Collect

At Stay Casino, we collect information necessary to provide you with a safe and personalized gaming experience. Our registration process requires certain personal details, and we gather additional data as you interact with our services.

• We collect your full name, date of birth, email address, phone number, and residential address during registration
• We gather identity verification documents, such as proof of ID and proof of address, to comply with licensing requirements
• We record your payment details, including deposit and withdrawal methods used with providers like Mastercard, Visa, MiFinity, and CoinsPaid
• We track your gaming activity, including games played, wagers placed, and bonus usage, to improve our services
• We automatically collect technical data such as IP address, browser type, device information, and login timestamps

Cookies and Tracking Technologies

Here at Stay Casino, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser, though disabling cookies may affect certain features of our site.

How We Use Your Information

Our Stay platform uses the collected data for several legitimate purposes connected to operating a secure and compliant online casino. We never use your information for purposes beyond what is outlined in this policy without your consent.

• We verify your identity and age to ensure compliance with our Curaçao license requirements
• We process your deposits and withdrawals securely through our approved payment partners
• We send you promotional offers, including welcome bonuses, free spins, and VIP rewards, where you have opted in
• We monitor account activity to detect fraud, money laundering, and underage gambling
• We use your data to resolve disputes and respond to customer support inquiries via email or live chat

Sharing Your Information

We at Stay do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate our services effectively.

• We share data with payment processors to facilitate transactions through Bank Transfer, MiFinity, or crypto payment providers
• We disclose information to regulatory authorities when required by our licensing obligations
• We work with game providers such as Pragmatic Play, Yggdrasil, and Evoplay, who may receive limited gameplay data
• We may share information with fraud prevention and anti-money laundering services

Data Security

Our Stay Casino systems employ industry-standard encryption and security protocols to protect your personal and financial information. We continuously monitor our infrastructure to prevent unauthorized access, data breaches, or misuse of your data. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and anti-fraud obligations. Once your account is closed and retention periods expire, we securely delete or anonymize your data in accordance with applicable regulations.

Your Rights

At Stay Casino, we recognize your rights regarding the personal data we hold about you. Depending on your jurisdiction, these rights may include:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You can withdraw consent for promotional emails at any time by contacting our support team

To exercise any of these rights, please reach out to us at support@Stay Casino.com, and our team will respond promptly.

International Data Transfers

Since we serve players across Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place whenever such transfers occur, consistent with our licensing obligations under Curaçao regulation.

VPN Usage and Data Implications

We remind all players that using a VPN to bypass geographic restrictions is strictly prohibited under our terms. If we detect VPN usage intended to circumvent our provider's block, we reserve the right to take appropriate action, which may include confiscation of winnings, in accordance with our policies.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect information from minors, and if we become aware that a minor has registered an account, we will immediately close the account and delete associated data.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes via email or through notifications on our platform. Continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise your privacy rights, please contact our support team via email at support@Stay Casino.com or through our 24/7 live chat. We at Stay Casino are committed to addressing your concerns promptly and transparently, ensuring your trust in our platform remains well-placed.